Shipping and returns

Clear policies, fewer doubts

Make delivery timing, return windows, and exchange support easy to understand before checkout.

Order placed Confirmation arrives instantly
Ships soon Packed in 1-2 business days
Delivered Tracking keeps shoppers updated

Free shipping

Free standard shipping on qualifying orders, with tracking sent by email.

30-day returns

Give shoppers a clear, confidence-building window for returns and exchanges.

Fast support

Use this card for live chat, email response times, or fit and order support.

Policy details

When will my order ship?

Most orders leave our studio within 1-2 business days. Tracking is sent as soon as the carrier scans the package.

Can I exchange an item?

Yes. Use this area for exchange instructions, eligible items, and any regional limitations.

What items are final sale?

List exceptions such as gift cards, personalized goods, archive sale items, or opened personal-care products.